What are the takeaways from this training?
- how to create the right conditions within your company
- what success factors are key prerequisites that you need
- skills, roles and responsibilities that are essential
- underlying systemic principles
- useful organisational change models
- how to deal with resistance and cognitive biases
Who is this course for?
Senior Service designer or experienced Service Designer, Innovation or UX managers, Agile coaches, Product Owner
Financial Inclusion
We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at academy@service-design-network.org.