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Service Experience Camp 2014

Service Experience UG (haftungsbeschränkt)

Saturday, 13 September 2014 at 08:30 - Sunday, 14 September 2014 at 16:30 (CEST)

Service Experience Camp 2014

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Bird (number of tickets is limited)
1 ticket for both days. The number of Early Bird tickets is limited. Once they are sold out, regular tickets will become available. TICKET PRICE WITHOUT VAT (Netto) 126,05€
Ended €150.00 €0.00
Regular Ticket (Sale ends on Aug 31)
1 Ticket for both days. The regular tickets are available until 31 August. TICKET PRICE WITHOUT VAT (Netto) 210,08€
Ended €250.00 €0.00
Group Ticket - Regular (Buy 5 & get 1 free)
Get 6 tickets for the price of 5!
Ended €208.50 €0.00
Student* Ticket Regular (Sale ends Sept 12)
We offer 20% off the price for full time students.
Ended €200.00 €0.00
Late Ticket (Sale starts on Sept 1)
1 Ticket for both days. Tickets purchased on September 1st or later will be priced as late tickets. TICKET PRICE WITHOUT VAT (Netto) 294,18€
Ended €350.00 €0.00
Group Ticket - Late (Buy 5 & get 1 free)
Get 6 tickets for the price of 5!
Ended €292.00 €0.00

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Event Details

Keynote des Service Experience Camp

- participants listening to one of the keynotes -

The ‘Service Experience Camp’ is a hybrid of conference and bar camp that provides curated top-notch keynotes and inter­active workshops as well as open slots for spontaneous formats. It takes place from Sept 13-14 at the event space Kalkscheune in Berlin.
The focus of the hybrid event are service experiences of all kinds: physical and digital, from different indus­tries and sectors, small and large-scale.


• experience services yourself at the event
• hear inspiring keynotes from industry experts
• join interactive workshops 
• facilitate your own barcamp session 
• mingle with an international service experience crowd 

The service experience camp brings together 250 people from diverse backgrounds to combine the know-how that is important to create better service experiences:
• entrepreneurs 
• service designers 
• researchers 
• public sector experts 
Combining the expertise of various sectors helps to create meaningful services and build fruitful collaborations.

Interactive Workshop at the Service Experience Camp

- participants during the barcamp session "Streetfighting for designers" -


Christina Bilde - spokeswoman of the Roskilde festival
Reto Wettach - design director at IXDS & professor
Olga Steidl - startup expert & responsible for growth at Linko
Frederik Fischer - head of audience engagement at Krautreporter
Scott Robinson - business design director at Fjord 


"Classroom experiences in the digital age" by Michael Busch
"Why service design is a perfect match with agile software development" by Jens Otto Lange
"Data protection as a service: Triumph or fiasco?" by Linda Klimesch
“Rapid feature concepting using lean service creation" by Dyhana Scarano, Mark Schlusnus and Ricardo Brito 
"How to create a human-centered hospitality experience" by Isabella Kolata
"Co-creating with a whole city - difficult, but not impossible" by Elina Zheleva
"Blind date: How designers & startups can fall in love with each other" by Manuel Großmann
"Apps as machines" by Hannes Jentsch & Martin Jordan
"Over board - service design at sea" by Thomas Schörner

Barcamp sessions can be offered by all participants of the Service Experience Camp. 




Adam St John - co-founder of the Global Service Jam and WorkPlayExperience (Germany)
"The Service Experience Camp gave us a shared experience with great keynotes to start us talking, but also let us set our own agenda in the barcamp sessions. And of course the organisation was professional, warm, and classy. What a fantastic event!"

Petra Meyer - Human Resources, SAP AG
"I wish that more people from large companies would use this opportunity to get inspiration to re-think what they are doing – it will bring real value to all those buzz words out there: innovation, customer centricity, simplicity."

Masanao Takeyama - Professor at Keio University (Japan) and Business Designer at Actant, Inc.
"The format of bar camp sessions made me feel being a part of organizing the event in real time. Also I liked the lunch setting as I could experience the new food service which was actually presented as keynote. The camp was the most co-creative and playful service design event which I ever have attended."

You can find more information about the event on the official webseite of the Service Experience Camp or have a look at the photos of last year's event.

PLEASE NOTE: Tickets will not be refunded after purchase.

*Students: The student tickets are available for full time students. This does not include people who work full time and just happen to still have a student ID ;)

Do you have questions about Service Experience Camp 2014? Contact Service Experience UG (haftungsbeschränkt)

When & Where

2 Johannisstraße
10117 Berlin

Saturday, 13 September 2014 at 08:30 - Sunday, 14 September 2014 at 16:30 (CEST)

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Service Experience UG (haftungsbeschränkt)

The Service Experience UG (haftungsbeschränkt) i.G. has organized the Service Experience Camp 2013 - 2018.

The founders are Katrin Dribbisch, Manuel Großmann, Martin Jordan and Mauro Rego, who are also co-founders of Service Design Berlin.

  Contact the Organiser

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