€24 – €30

Service Design and Enthusiasm

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Online Event

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Refunds up to 30 days before event

Event description
Learn more about Service Design and Enthusiasm in this SDN Academy online course.

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Service Design and Enthusiasm

What to expect?

There is a lot of “Wow your customer” talk around, but there is little profound research on enthusiasm in service. The session will provide insight in research done on enthusiasm in service and it will introduce the 10 dimensions of enthusiasm – and a methodological approach to include these into the design process.

More information coming soon!

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Online Event

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Refunds up to 30 days before event

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