Non Violent Communication for Mediators - IM Campus Master Class

Please note that this Master Class is 8 hours. Part 1 takes place on 1 December 2022 from 3 pm - 7 pm CET and Part 2 on 15 December 2022 from 3 pm - 7 pm CET.

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Content

The NVC is a language of process, a way to focus one’s attention. We usually communicate in a way that blocks empathy: moral judgments, comparisons, denying responsibility. This means that we generally communicate in a violent way and judgments permeates how we see the world and ourselves. The NVC teaches how to distinguish between judgment and observation.

We usually attribute the cause or the fault of our emotions to something or someone else. The NVC teaches how to Take responsibility for one’s emotions and feelings. In order to do that we need to learn to express emotions and feelings: building a vocabulary.

Emotions surge from needs and especially negative emotions come from frustrated needs. The NVC teaches how to recognize the needs at the bases of emotions and feelings, so that one can talk in terms of needs instead of power.

We needn’t dwell in resentment and vengeance. The NVC teaches how to make requests that enrich life: how to make a positive request for actions.

Conscious requests and feedbacks are essential to change, provided that one knows the difference between requests and demands.

Honesty with others and with oneself is an essential step towards the freedom from old habits and conditionings.

The NVC works in two directions: expressing and receiving with empathy. This means being present; in this way one can appreciate the power of empathy.

Empathy towards ourselves is also very important. We tend to judge and condemn ourselves as much as we do for others. We cannot eliminate violence towards others unless we embrace kindness and forgiveness towards ourselves first.

Rage is a very important emotion and the NVC teaches how to express it to serve life.

There are certain instances where force cannot be avoided: the protective use of force

Gratitude and appreciation are key in the NVC as they allow us to “speak from the heart, serving life”.

Learning outcomes

NVC uses consciousness, language, and communication skills to create a framework from which you can:

• express your feelings and needs with clarity and self-responsibility;

• listen to others’ feelings and needs with compassion and empathy;

• facilitate mutually beneficial outcomes for all parties involved.

After completing this class participants will have the competence to recognize when a communication is violent and when is not, to distinguish between judgment and observation, to use empathy for expressing oneself and for receiving someone else’s communication, to identify and name emotions and feelings, to think in terms of needs instead of power. In order to do that the participants will have acquired the skill to formulate a positive request for action and to use a new and enriched vocabulary of feelings and emotions.

The Trainer

Maria Francesca Francese, IMI Certified Mediator, MCIArb

Francesca is a civil and commercial mediator, with almost two decades of experience and thousands of mediated cases.

• Legal Designer, applying the Design Thinking approach to the legal practice
• MCIArb (mediation) and IMI Certified Mediator
• Family mediator, operating within the Italian law n. 4 of 2013
• Listed in several international mediator panels
• Trainer and lecturer working with Universities and Institutions in Italy and abroad
• Practicing Lawyer based in Milan, Italy

This is a Masterclass of the International Mediation Campus.

The IM Campus is the leading global institute for certified mediation, negotiation, ADR and conflict management skills training.

Our online mediation and conflict management trainings offer you:

Be qualified with the International Mediation Institute and be listed on their website.

Increase your mediation and negotiation skills applicable within professional or personal settings.

Improve the communication with and within your team, to achieve stronger collaboration.

Solve major conflicts and turn them into opportunities to make a larger impact.

Gain more efficiency in problem-solving and managing complex projects to achieve your goals and grow.

Enlarge your portfolio of services with new clients who need negotiation and mediation skills to solve their problems.

Become more culturally aware and adaptable in any international setting, and grow your international network, becoming part of a global community.

Fair Pricing System

IM Campus is the first training institute worldwide to implement our revolutionary fair pricing system our online 40 hours mediation training course. In order to give equal access to everyone globally, we provide a socially balanced pricing system. This means, the price of our mediation training is measured by the purchasing power of the country of your residence. We regularly update our table in order to meet the most recent data of the global comparison of purchasing power indexes.

Our trainings offers

International Online Mediation Training

(12 weeks, 40 hrs)

Live online training sessions take place in a virtual room. Participants and trainers meet live and have interactive and engaging training sessions. The sessions contain theoretical input, discussions, mediation simulations, supervision, exercises, peer group work and role plays. More Information see here: https://im-campus.com/international-mediation-training-course-dates/

Master Classes Online Training

(6-8hrs)

Live online training sessions take place in a virtual room. Participants and trainers meet live and have interactive and engaging training sessions. The sessions contain theoretical input, discussions, mediation simulations, supervision, exercises, peer group work and role plays.

Free Online Webinars

(1 hr)

Live online training sessions take place in a virtual room. Participants and trainers meet live and have interactive and engaging training sessions. The sessions contain theoretical input, discussions, mediation simulations, supervision, exercises, peer group work and role plays.

see more information here: https://im-campus.com/