How can Knowledge Management be implemented internationally?
The 3-day KM Essentials Training Course gives a solid introduction to the key concepts, practices and instruments for multinational and global organisations. Participants are taught how to assess KM and how to develop it step-by-step. They will learn to position and establish KM in their organisation and to relate it to other management concepts. The upcoming requirements of the ISO-Standard 9001:2015 on Knowledge Management will be considered and recommendations on suitable implementation methods will be given. This course will discuss the process and success factors for implementing Knowledge Management and will offer insight into some successful KM Awareness campaigns.
We will present instruments to set up, plan, communicate and measure Knowledge Management, which are critical for its introduction and consolidation in the organisation.
Representatives from the Knowledge Management Academy, Hewlett-Packard and the NGO HORIZONT3000 will present their experiences and discuss them with participants. Different KM training elements, exercises and discussions that aim to allow participants to co-create knowledge are key elements of this fundamental KM Training course.
Applying key concepts and models of KM to the context of the participant´s own organization
Assessing the Knowledge Management status of my company: drafting a KM Concept for the future of my organization
Implementing KM in the Organization following a concept and using instruments for project Management
How to fulfill the KM-requirements of the upcoming ISO-Standard 9001:2015 (Quality Management)
Analysing and Measuring the Impacts of Knowledge Management and Reporting on KM to Management, to Knowledge Workers and other relevant stakeholders
Developing a KM Awareness Campaign
Learning from Best Practices
Connecting with Pioneers and the global KM Community
Andreas Brandner (KMA), Birgit Gobi (Hewlett Packard Enterprise), Petra Koppensteiner (HORIZONT3000)
Where can I contact the organizer with any questions?
Email firstname.lastname@example.org or call Rita Isiba at +43 676 410 7694
Is my registration/ticket transferrable?
Yes, you can tranfer your ticket to another person. Kindly inform us by email email@example.com, briefly stating who the registration has been transferred to.
What is the refund policy?
There is a cancellation fee of 70% of the attendance fee if a booking is cancelled. Cancellations within 3 days of the commencement of a training are billed at 100% of the attendance fee.
In case a trainer is unable to participate, we will do our best to find a solution through a shift in lectures or a replacement of the trainer. If this is not possible, the cancelled lectures will be given at another day during the course or otherwise within the following month. In any of these extraordinary circumstances the participants‘ costs (e.g. traveling expenses) will not be paid by the KM Academy.
What are is the timing of the KM Essential Training Course?
The training courses generally take place from 09:00h to 17:30h. Preparations for our events are made in advance, resulting in the occasional need to change dates, venues or guest speakers. We appreciate your understanding, and will inform you about any changes in a timely manner.
What is a typically number of attendance?
In order to provide the best possible training, we will limit the number of participants in our training courses. Registrations are accepted in the order received. Cancellations in case of an insufficient number of participants will be communicated in a timely manner.
Does the registration fee include travelling expenses and accomodation?
No, travelling expenses and accommodation are not included, however we can offer special rates if in need. Kindly contact Rita Isiba - firstname.lastname@example.org