Question 1

Do I get an invoice for my ticket?

Accepted Answer

Yes, Eventbrite automatically sends an invoice with your tickets and you can log into your Eventbrite account to download it anytime.

Question 2

Can I buy tickets on account (per invoice)?

Accepted Answer

For single tickets, we do not offer this option. However, if you want to purchase more than ten tickets for your company, we can arrange a purchase on account. In this case, please contact us via events@digitale-leute.de.

Question 3

Does the ticket include catering?

Accepted Answer

Catering on Pre-Conference Day Full-Day Workshops: Light breakfast, lunch, soft drinks, and coffee included.
Catering on Conference Day: Breakfast, lunch, finger food dinner, soft drinks, and coffee included.
The catering will be entirely vegan.

Question 4

Do you offer ticket refunds?

Accepted Answer

If the Digitale Leute Summit takes place as a Remote Edition, all ticket buyers (including Workshops) will have the option to get a full refund. In all other cases, we do not offer ticket refunds.

Question 5

Who is eligible to be a Volunteer at DL Summit?

Accepted Answer

Everyone is willing to invest a few work hours in exchange for a DL Summit Conference Ticket.

Question 6

Do you offer discounts for students, startups, non-profits, etc?

Accepted Answer

Yes, if you are interested, you can apply for a discount via our events@digitale-leute.de. However, there is also the possibility to become a Volunteer at DL Summit and get free access in exchange for a couple of hours of working on or before the event.

Question 7

Can I change the name or other details on my ticket?

Accepted Answer

You can change your ticket details up to 2 days before Digitale Leute Summit – including name, title etc. Just log in to Eventbrite, make the changes and follow the instructions. Please ensure these details are correct, as they will be shown on your badge!

Question 8

I have problems with changing the details on the tickets. Who can help me?

Accepted Answer

Please get in touch with Annika (atheisen@digitale-leute.de) to get help.

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